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Hello there, valued clients of Digitrix Agency! We understand that sometimes things don’t go as planned, and we want to ensure you have all the information you need about our Cancellation and Refund Policy.
Cancelling services with Digitrix Agency is straightforward. All you need to do is send us a written request via email or other written communication. We’re here to make this process as hassle-free as possible for you.
Now, let’s talk about the terms. The specifics of your cancellation, including any applicable fees or penalties, will be laid out in the service agreement or proposal we provide to you. We encourage you to review these terms carefully before proceeding with any cancellations.
We strive to ensure you’re completely satisfied with our services, but we also recognize that unforeseen circumstances may arise. Here’s how our refund process works:
You may be eligible for a refund in various situations:
How to Request a Refund
Should you find yourself in a situation where you’re eligible for a refund, follow these simple steps:
Refund Amount & Timing
Your refund amount will be determined based on the terms specified in your service agreement or proposal. Rest assured, we aim to process refunds swiftly, so you’re not left waiting.
While we aim to be as flexible as possible, please note that certain fees or charges in your service agreement or proposal may be non-refundable. We’ll always be transparent about these terms so you’ll know what to expect.
If you have questions or concerns about our Cancellation and Refund Policy or your service agreement or proposal terms, don’t hesitate to contact us. We’re here to help ensure your Digitrix Agency experience is smooth and stress-free.
+91 902 172 3009
Thank you for choosing Digitrix Agency as your digital marketing partner. We’re here to support you every step of the way, and your satisfaction is our priority.